When downgrading to the Free plan, the following limits apply: 25 students, 3 teachers, and 3 classes maximum. If your current data exceeds these limits, entries beyond the threshold (based on creation date, with newest entries affected first) will become read-only for a 14-day grace period. During this time, you can export your data or upgrade back to Pro. After 14 days, excess entries will become inaccessible but not deleted, allowing you to regain full access by upgrading at any time.

The Free plan includes: Up to 25 students, 3 teachers, 3 classes, basic scheduling features, and student management. This plan is perfect for small studios or instructors just starting out.

The Pro plan includes up to 500 students, 50 teachers, and 50 classes, plus advanced features like: custom fields, detailed reports and analytics, expense tracking, payroll management, multi-room scheduling, event management, holiday planning, workshops, tariff management, priority support, and regular feature updates.

Pro plan billing is handled through PayPal for web subscriptions, and through the respective app stores (Apple App Store or Google Play Store) for mobile apps. You can choose monthly or annual billing, with annual plans offering a 20% discount. Subscriptions auto-renew unless cancelled.

Yes, you can cancel your Pro subscription at any time. Your access to Pro features will continue until the end of your current billing period. After that, your account will automatically revert to the Free plan with its respective limitations.

Yes, we offer a 30-day free trial of the Pro plan for new users. No credit card is required to start your trial. You'll have full access to all Pro features during this period.

Yes, the Pro plan supports bulk import via Excel/CSV files. You can import students, teachers, classes, and schedules. Our system provides a mapping interface to match your file columns with our data fields, making migration seamless.

Family tariffs allow multiple students from the same family to share a single billing plan. You can group students together, assign a primary contact for billing, and the system automatically calculates the correct fees. This is especially useful for siblings or family members attending classes together.

Pro plan users can add custom fields to student, teacher, and class records. This allows you to track information specific to your business, such as medical conditions, skill levels, costume sizes, or any other relevant data.

We use industry-standard encryption for all data transmission and storage. Your data is stored on secure Firebase/Google Cloud servers with regular backups. We comply with GDPR and other data protection regulations, ensuring your business and student information remains private and secure.

Only you and users you explicitly authorize have access to your data. Our support team can only access your data with your explicit permission for troubleshooting purposes. We never share, sell, or use your data for any purpose other than providing our service.

BlikSpace works on all modern browsers (Chrome, Firefox, Safari, Edge) and devices. We have native apps for iOS (iPhone/iPad) and Android devices. The web app is fully responsive and works on desktops, tablets, and smartphones.

Yes, our mobile apps support offline mode. You can view schedules, mark attendance, and access student information without an internet connection. Changes sync automatically when you reconnect.

Free plan users can access our knowledge base and community forums. Pro plan users receive priority email support with 24-hour response times. For urgent issues, Pro users can also request phone support.

We offer a WordPress plugin for embedding your class schedule on your website. Pro users also get access to our API for custom integrations. We're continuously working on adding more integrations based on user feedback.